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heart [26/03/2020 11:49] (current)
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 +A group of quantitative UX researchers at Google, like to think of large-scale data analysis as just another UX research method. They have developed a couple of useful methods to help choose and define appropriate metrics that reflect:
 +  * The quality of user experience (the HEART framework)
 +  * The goals of your product or project (the Goals-Signals-Metrics process)
 +To learn and further practice the method :
 +  * [[http://​www.rodden.org/​kerry/​heart/​|What is Heart ?]]
 +  * [[https://​www.dtelepathy.com/​ux-metrics/​|UX - Metrics, Explained]]